Information We Collect

When you reach out for corporate floral arrangements or gift services, we gather information you willingly share. This may include your name, company name, email, phone, delivery addresses, and specific specifications for your floral needs. Payment details are collected when you place orders, though transactions are securely handled by our payment partners.

For our corporate clients, we might obtain extra business data such as registration details, preferred delivery timelines, and budget expectations to tailor our services accordingly.

We automatically gather certain technical details when you browse our site, such as your IP address, browser type, device information, and navigation behavior. This data helps us improve site performance and understand how visitors discover our services.

How We Use Your Information

We mainly use your personal information to fulfill flower orders and deliver excellent service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to enhance our services and website experience. This helps us understand which corporate floral solutions are most valuable to clients and how we can better assist the business community in United Kingdom.

Information Sharing and Disclosure

GentleWaveVault values your privacy and does not sell your personal data to third parties. We share information only as needed to deliver our services or when legally required.

We may disclose essential information to trusted service partners who assist in running our operations. This includes delivery partners, payment processors, and IT service providers. These partners are contractually bound to protect your data and use it only for the services they provide.

We may disclose information if required by law, a court order, or government request. We may also share information to safeguard our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to shield it. This encompasses safe data storage, encrypted transmissions, and restricted access to personal information within our company.

Although we deploy robust security measures, no online transmission method is entirely foolproof. We continually update our security practices to guard against emerging threats.

Your Privacy Rights

>You hold important rights over your personal data. Depending on applicable laws, you may be entitled to access, rectify, delete, or limit how your information is used.

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal information only as long as needed to provide our services and meet legal obligations. Retention durations vary by data type and the purpose of collection.

Cookies and Website Tracking

We employ cookies and similar technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.

You can manage cookie settings via your browser options. Note that turning off some cookies might impact how the site works. For more details about how we handle cookies, please consult our Cookie Policy.

Third-Party Links

The site might include links to external websites or services. This privacy policy covers only GentleWaveVault and our site. We are not liable for the privacy practices of third-party sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will refresh the "Last Updated" timestamp at the top of this policy.

We recommend reviewing this policy periodically to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.